FAQ

What types of toys do you offer?

Koverbeeze specializes in a variety of fun and innovative toys, including gel balls specifically designed for splat blaster guns. Our products are crafted to enhance outdoor play while ensuring safety and ease of cleanup.

Are your toys safe for children?

Yes, all our toys are designed with safety in mind. We adhere to strict safety standards to ensure that our products are suitable for children. Additionally, our gel balls are non-toxic and provide a safe play experience.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in the original packaging. For more details, please refer to our return policy section.

How long does shipping take?

Orders typically take 2-5 business days for processing and production before shipping. General goods usually arrive within 1-2 weeks, while toy guns may take 2-7 weeks. Tracking information will be provided via email once your order has shipped.

How can I track my order?

You will receive a tracking number in your Shipping Confirmation email. You can use this number to track your order on our website or through third-party tracking services.

What should I do if I receive a damaged item?

If you receive a defective or damaged item, please contact us immediately. We will evaluate the issue and work to resolve it promptly to ensure your satisfaction.

Our e-mail: 

support@koverbeeze.com

Do you offer exchanges?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original product and place a new order for the desired item once the return is accepted.

Is my payment information secure?

Yes, we prioritize the security of your payment information. Our website employs SSL encryption to protect all credit card and personal data during transactions, ensuring a safe shopping experience.